Every year, the importance of auditing, both external and internal, is growing for business leaders, business owners, top management and investors, and its results are highly valued and have a decisive influence on the pivotal decisions of companies around the world. However, recently there has been a noticeable trend of expanding the scope of authentication. To do this, the audit must respond more quickly to change and constantly evolve, expanding the set of tools for its implementation and adding to the range of necessary competencies of auditors, in particular in the field of IT, to maintain its relevance.
Digitalization is a new modern trend, which requires changes in staff, new management styles, other systems of work organization. Many traditional companies that are used to working with traditional tools and methods of interaction with each other and with customers are not yet ready for digitalization, although most of them have come to terms with the inevitability of transformational change. The main problem is in the staff who are not ready for change.
However, even today, people and communication in teams are more important than the processes and tools they use at work. Feedback from audit clients is more important than a formal discussion of a service agreement. A quick and flexible response to change is now much more valued than adhering to a pre-discussed plan, which is clearly shown by the pandemic and quarantine restrictions on access to audited entities.
New type of employees who work in teams and are personally responsible for their work need new ways of motivation. Now they value not only the opportunity for professional development, career growth and high remuneration, but also the transition from hierarchy to the network, from work control to trust and delegation of authority, but with clear rules of the game; from planning to experimentation; from secrecy to transparency, etc.
Companies that have realized in time the importance of implementing innovative changes and are constantly looking for new ways to interact with the world and related industries are guaranteed market leadership. Today, being in trend and meeting the requirements of modern service users is the main guarantee of sustainable business development.
